Next Working Day Delivery; We use a fully tracked next day service that delivers to all address in the UK excluding Scottish Highlands and Islands. The cost of this service is £6, we aim to dispatch orders within one working days of receiving your order. This service is fulfilled by Parcel Force, Customers can now download the My Parcelforce App where you are able to specify any delivery preferences in the event you are not at home as well as a live delivery tracking service- which plots where the driver is and where your parcel is on it’s journey. Parcelforce will also give our customers a one hour delivery window and the name of the driver delivering your parcel!
2-3 Working Day Delivery; We use Royal Mail 48 Hour Tracked service, once your order is complete we will provide you with a tracking number that you can track your parcel with via the following link;
We also offer a Click & Collect option free of charge. Orders are to be collected from Serious Stuff, Mortlake Court, 28 Sheen Lane, Sw14 8LW. There is onsite parking should you wish to drive.
For the following schools, Amesbury, Edgeborough and St. Andrews Woking, we offer a “School Pick-up” option, this delivery method is to be used exclusively by the parents of children at the respective schools. The charge for this service is £2, these orders are delivered to the school on a fortnightly basis and can be collected in exchange for your Order Confirmation print off that will be emailed to you once your order has been placed. Without the relevant paperwork Pickup is not authorised.
If you require an exchange, items must be returned via Recorded Delivery to our Office (please see Returns page) , for parents at the above listed schools these returns will be returned to the school free of charge, for parents of different schools and other customers, exchanged items can be collected from our Shop in Roehampton or posted to your address for the Flat Rate of £6.